Helping you to stay safe and be involved in your healthcare at St Andrew’s War Memorial Hospital.
Here are some tips on how you can be more involved in your care and stay safe in hospital.
Be prepared for hospital
If possible, find out as much information as you can before you come to hospital. Planning ahead and knowing what to expect can help make your hospital stay as smooth and stress-free as possible.
Don’t be afraid to ask questions about your care so that you can fully understand your treatment plan and what to expect. Download the Good questions for your good health information brochure to find out more.
Know the risks and benefits of your treatment, surgery or procedure
Download the Informed consent information brochure to find out more.
Know your rights
The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system. Download the The Australian Charter of Healthcare Rights brochure for more information.
Know how to stay safe
The following printable brochures will help you discover what you can do to reduce your risks in hospital.
Know how to look after your general health in hospital and when you go home
Download the Know how to look after your general health brochure for more information.
Know what to do when it’s time to leave hospital
Your health care team will involve you in planning your discharge from hospital. You will be provided with a discharge folder, with important information for you to refer to. You will also find helpful information in the Leaving St Andrew's Hospital brochure.
When you are ready to leave hospital:
Take your discharge folder
Know who to contact next and where to go
Know about your medications
Know how to care for your wound (if applicable)
Know about any community services that have been organised
Know what to do if you are worried
Know how to provide feedback Feedback form