Financial hardship can affect anyone, at any stage of life and for many reasons
If you're in this situation, remember that you are not alone. The government offers a number of key initiatives to help you get back on track.
Grants and support that may be available to you
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Resilient Homes Fund
We are supporting flood affected home owners in the Gladstone Local Government Area to access the Resilient Homes Fund to assist making your property more flood resilient.
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Help meeting your electricity payments
If you’re experiencing difficulty meeting your electricity payments, the Home Energy Emergency Assistance Scheme (HEEAS) may help. The grant is available to Queensland households and can pay up to $720 of the current balance of energy bills.
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Help meeting your utility bill payments
The Australian government offers assistance to some people with a utility allowance.
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Help through the Medical Cooling and Heating Concession Scheme
The scheme allows people with a chronic medical condition to receive $340.85 per year towards the cost of their electricity.
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Emergency relief support
You can contact local community agencies for emergency aid. This includes food parcels, food vouchers, petrol cards, prescriptions, brokerage, clothing and furniture.
Additional information
Contact your creditor
Ask for financial hardship consideration
Return secured property
Contact us
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